For Hotel Information Call

For Immediate Release
Thursday June 5, 2014

Laura Longero

Contact Information:

Eldorado Awarded Certificate of Excellence from TripAdvisor

RENO, Nev. (June 5, 2014) – The Eldorado Resort Casino has received a TripAdvisor® Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Establishments awarded the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website.

When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account reviews ratings. Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five, volume and recency of reviews. Additional criteria include a business’ tenure and popularity ranking on the site.

“Being awarded the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at the Eldorado and we’d like to thank all of our past guests who took the time to complete a review on TripAdvisor,” said Gene Carano, vice president and general manager of the Eldorado. “There is no greater seal of approval than being recognized by one’s customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence.”

“TripAdvisor is pleased to honor exceptional hospitality businesses for consistent excellence,” said Marc Charron, President of TripAdvisor for Business. “The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience.”

Recent awards for the Eldorado include the 2012 Certificate of Excellence Award from TripAdvisor, the 2012 Travelocity Excellence Award and the 2013 Orbitz Best in Stay Award for being the top-rated hotel in the Reno market. The Eldorado is located at 345 N. Virginia St in the heart of downtown Reno. For more information, visit the Eldorado’s website at Stay up on the latest updates and information on Facebook, Twitter, YouTube or the Eldorado’s iPhone and Android Apps, available for free in the Apple Store and Android Market.