Contact Us

The Eldorado Resort Casino makes guest service its top priority. Please contact us with any needs you may have.

Contact Us By Phone

Local: (775) 786-5700
Toll-Free: (800) 879-8879

Eldorado Resort Casino
345 North Virginia Street
Reno, NV 89501

Contact Us By Email

General information, questions or comments 

reservationseldorado@eldoradoreno.com

We strive to answer your email as quickly as possible. Should you require immediate assistance, please call us at 775-786-5700. An operator will direct you to the proper department.

Donation requests

Please send donations requests to

Eldorado Resort Casino
P.O. Box 3399
Reno, NV 89505

All donation requests must be submitted in writing.