For Hotel Information Call
1.800.879.8879


For Immediate Release
Wednesday October 17, 2012

Publicist:
Laura Longero

Contact Information:
775-786-5700

The Eldorado Recognized for Outstanding Customer Experience

High Ratings on TripAdvisor and Travelocity

The Eldorado Hotel Casino has received awards from two prestigious travel websites. For providing outstanding customer experiences, the Eldorado was awarded the 2012 Certificate of Excellence Award from TripAdvisor and the 2012 Travelocity Excellence Award.

The TripAdvisor 2012 Certificate of Excellence Award, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor and is extended to qualifying businesses worldwide. Approximately 10 percent of accommodations listed on TripAdvisor receive this prestigious award. To qualify for the Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor.

The Eldorado also received the 2012 Travelocity Excellence Award. The award is a testament to the property’s commitment to providing all guests with an outstanding experience. Among Travelocity's more than 70,000 partners across North America, Mexico and the Caribbean, the Eldorado is one of the selected 500 hotels that received the annual award. The Eldorado has been given the Roaming Gnome plaque to denote this accomplishment.

For more information, visit the Eldorado’s website at www.eldoradoreno.com. Stay up on the latest updates and information on Facebook, Twitter, YouTube or the Eldorado’s iPhone and Android Apps, available for free in the Apple Store and Android Market.